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A. presently, OnVUE exams may possibly only be taken on desktop and notebook personal computers jogging Home windows or macOS working systems that satisfy these minimal technical specs.
just before testing on the web, you’ll require to deliver a headshot photo of your self, your identification (ID), and your testing space. If for virtually any reason your recent headshot isn't going to carefully match the picture with your ID, please Call your exam sponsor to discuss no matter whether an ID exception is often granted.
Any delay might necessarily mean there’s an issue with all your photographs or internet connection. For difficulties with your pictures, a proctor will make an effort to achieve you about chat or via your cellular phone. you might not identify the phone number, which can either Have a very 617 US area code or say “Pearson VUE” around the caller ID, but you should answer so we could guide.
even though testing, it's best to focus on the issues instead of get distracted. Observe all the environmental and behavioral policies. if you want help
We deeply apologize for just about any inconvenience or confusion that these deceptive methods might lead to. As a liable company, we prioritize maintaining the belief and assurance of our valued buyers, which is why We've got taken fast action to deal with this problem and stop further hurt towards the track record of the WAVLINK brand name.
for those who working experience any concerns, please log back into your account to reschedule your Examination. If you can’t reschedule your exam, use the chat function to inquire your software-specific customer service staff get more info for aid.
A. simply click the View ID demands button on this web page to be sure to have the appropriate ID for on-line-proctored tests
after your link is reestablished and when necessary, the appliance restarted, you will resume your exam within the question or instant you left.
A. Except it’s through a scheduled break designed into your Examination, leaving the webcam view for just about any explanation or duration, even For those who have currently done the Examination thoughts, will end in your Examination session staying terminated as well as Examination final result getting invalidated.
A. Just about every Test application establishes its personal crack insurance policies. Should your software enables breaks, you’ll see that information and facts in This system-distinct guidelines area of the site.
OnVUE isn't going to aid using tablets or touchscreens. As pointed out previously mentioned, mobile gadgets are not permitted and will be positioned away from arm’s get to.
A. Sure. on account of its distant nature, screening with OnVUE needs that candidates comply with further insurance policies that assistance defend Examination integrity. These involve (but usually are not limited to) consenting to recording and checking all over the Test, combined with the usage of artificial intelligence (AI) and other Highly developed technological know-how tactics. Test-takers must acknowledge these procedures through the registration course of action just before scheduling an exam.
as soon as logged in, you'll want to see the Check-in button. If it's actually not seen in just 15 minutes of your respective exam appointment time, Speak to your method-specific customer service crew through chat.
Headphones and headsets (wired or Bluetooth) usually are not permitted Except explicitly accepted by your check sponsor